Privacy Policy.

Seratos Consulting (“Seratos”, “we”, “our”, or “us”) is committed to protecting personal information and handling it responsibly in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or interact with our services.

1. Who We Are

Seratos Consulting provides consulting, advisory, and training services in cybersecurity, risk management, compliance, and management systems. If you have questions about this Privacy Policy or our privacy practices, please contact:

Email: info@seratos.com

Address: Seratos Consulting
5360-5362, Avenue Papineau
Montréal, Québec, H2H 1W2

2. Personal Information We Collect

We may collect personal information that you provide directly, or that is automatically collected when you interact with our website.

This may include:

  • Name

  • Email address

  • Phone number

  • Company or organisation name

  • Job title or professional role

  • Information submitted through website forms

  • Communications or enquiries you send to us

  • Technical information such as IP address, browser type, and usage data

We limit the information we collect to what is reasonably necessary for our business activities.

3. How We Collect Information

We collect personal information through:

  • Website contact forms

  • Email or direct communications

  • Event or training registrations

  • Professional enquiries about our services

  • Cookies or analytics tools used on our website

Where appropriate, we obtain consent before collecting personal information.

4. How We Use Personal Information

We may use personal information to:

  • Respond to enquiries and provide consulting services

  • Communicate with clients, partners, and prospective clients

  • Deliver training programs and professional services

  • Improve our website and services

  • Maintain business records and operations

  • Comply with legal or regulatory obligations

5. Disclosure of Personal Information

We may disclose personal information to:

  • Employees and authorised contractors

  • Service providers who support our operations (such as hosting providers or analytics platforms)

  • Professional advisors, such as legal or accounting providers

  • Regulatory authorities, where required by law

We do not sell personal information.

6. International Data Transfers

Some of our service providers may store or process information outside Canada.

Where personal information is transferred internationally, it may be subject to the laws of the jurisdiction in which it is processed. We take reasonable steps to ensure appropriate safeguards are in place.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

  • understand how visitors use the website

  • improve website functionality and performance

  • support analytics and security monitoring

You can adjust your browser settings to refuse cookies if you prefer.

8. Safeguarding Personal Information

We implement reasonable technical and organisational safeguards to protect personal information from:

  • loss

  • misuse

  • unauthorised access

  • disclosure or modification

9. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections where appropriate.

Requests can be submitted using the contact information below.

10. Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet legal obligations.

11. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be posted on our website.

12. Contact

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:

Seratos Consulting

Email: info@seratos.com

Website: https://www.seratos.com