ISO 9001:2015 - Quality Management System

ISO 9001 and ISO 14001 are internationally recognised standards for effective Quality and Environmental Management Systems. We support organisations in preparing for ISO 9001 (2015 and upcoming 2026 revision) and ISO 14001 through gap assessments, implementation support, internal audits, and certification readiness, helping you improve consistency, environmental performance, regulatory compliance, and overall business effectiveness.

What is ISO 9001 and ISO 14001?

ISO 9001 and ISO 14001 are international standards for establishing, implementing, maintaining, and continually improving Quality and Environmental Management Systems (QMS and EMS). Together, they provide a structured framework for managing processes, improving consistency, reducing environmental impact, and meeting customer, regulatory, and sustainability requirements.

A Quality and Environmental Management System (QMS and EMS) helps organisations define how work is done, measure performance, manage risk, and drive continual improvement. ISO 9001 and ISO 14001 are applicable across industries and are often integrated with other management system standards.

Why Choose Seratos for ISO 9001?

  • Proven Quality Management Expertise

    We help you build ISO 9001 and ISO 14001 systems that genuinely improve performance rather than add bureaucracy.

  • Practical, Business‑ Focused Approach

    We tailor quality processes to your operations so they strengthen efficiency and customer satisfaction.

  • Support Through Certification

    We guide you from gap analysis to audit preparation, ensuring you achieve and maintain ISO 9001 and ISO 14001 compliance with confidence.

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Our Comprehensive ISO 9001/14001 Services

  • Support with designing and implementing a QMS aligned to ISO 9001 and EMS aligned to ISO 14001, including scope definition, process mapping, risk‑based thinking, and development of required documentation.

  • We help you determine which ISO 9001 and ISO 14001 requirements apply to your organisation and document clear justifications for any exclusions within your QMS and EMS scope.

  • We conduct independent ISO 9001 and ISO 14001 internal audits and pre‑certification readiness reviews to evaluate QMS and EMS effectiveness, identify gaps, and ensure you’re fully prepared for certification or surveillance audits.

  • Hands‑on support throughout Stage 1, Stage 2, surveillance, and recertification audits, including registrar coordination and preparation of required evidence.

  • We support you in maintaining and enhancing your QMS and EMS over time through change management, updated risk‑based thinking, and continual improvement activities that keep your system effective and audit‑ready.

  • We deliver targeted training and awareness sessions to ensure teams understand their QMS and EMS responsibilities and can operate and maintain ISO 9001 and ISO 14001 processes effectively

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Supported Standards & Frameworks

View All Our Supported Standards

Frequently Asked Questions

  • ISO 9001 is the international standard for Quality Management Systems (QMS) that helps organizations consistently meet customer and regulatory requirements. It’s relevant for any organization looking to improve quality, streamline processes, and demonstrate operational discipline to customers and partners.

  • Seratos provides consulting support for ISO 9001 implementation, gap assessments, process design, documentation development, internal audit programs, and certification readiness. We help organizations at any stage of their QMS maturity to build systems that align with business needs and certification expectations.

  • No. ISO 9001 certificates are issued by accredited certification bodies. Seratos supports organizations in preparing for external certification audits by helping them implement and document a quality management system that meets ISO 9001 requirements.

  • ISO 14001 is the international standard for Environmental Management Systems (EMS). It helps organisations manage their environmental responsibilities, reduce impact, and improve sustainability performance.

  • ISO 14001 is suitable for organizations of all sizes and industries, especially those looking to improve environmental performance, meet regulatory requirements, or demonstrate sustainability commitments to customers and stakeholders.

  • Certification can help reduce waste and costs, improve compliance with environmental regulations, enhance brand reputation, and support continual improvement in environmental performance.