Who we are
Our website address is: https://seratos.com
What personal data we collect and why we collect it?
We collect information from you when you register on our site or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on your information and feedback).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To send periodic emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access it or when you place an order.
We do not store or use your private information (credit cards, social security numbers, financials, etc.).
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow them); they enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or providing you with services, inasmuch as said parties agree to keep this information confidential. We may also release your information when to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.
Third-Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Compliance
We are in compliance with the requirements of US COPPA (Children’s Online Privacy Protection Act ) legislation and of the Office of the Privacy Commissioner of Canada. We do not wish to collect nor do we want to send or use any information from anyone under the age of 18. Any instance of such information being collected would be purely accidental and unintentional.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
In the event we decide to make changes to our privacy policy, all such changes will be posted on this page, together with the date of modification.
The present policy was last modified on January 1, 2022